When it comes to business VoIP, there are two options. You can either outsource the entire operation to a professional third-party via a hosted PBX set up, or you can choose to build it yourself. While there are merits to both approaches and many organizations have chosen one path or the other, the former approach is steadily increasing in attractiveness and feasibility especially given the accelerating nature of smart voip technology. The past few years have seen a dramatic increase in the number of small and medium-sized businesses opting to replace the traditional PSTN phone systems with VoIP.
Building your own smart voip infrastructure
is not an easy task. To start off with, you need to have access to the
financial resources necessary to purchase the required hardware. A smart voip server must be
powerful enough to serve your entire organization not only in the present but
for the foreseeable future as well. Combine that with the necessary environment
in which a server must reside and it's obvious that such a setup is not for a
company with limited capital. Add to that the continuous recurring expenditure
on IT administrators and HR, and you'll get an inkling of the commitments you
need to make before going down this path.
But it doesn't end there. smart voip is a highly
specialized application and one that requires careful maintenance, patches, and
upgrades as technology progresses and new exploits and hacks are discovered.
It's not easy to assemble a professional Smart voip team from scratch.
Finally, think about what your core business
and whether you want to get distracted from it by trying to build your own
communications system. Large corporations typically have enough capital as well
as talent to go down this path. But even they are increasingly outsourcing
their communication infrastructure to third parties.
A hosted PBX provider on the other hand takes
all of this hassles off your shoulders. They have the necessary infrastructure
as well as tech knowledge to build a smart
voip system capable of handling hundreds of clients. All the
responsibility of maintenance and upgrades is on them and you should have an
ironclad Service-Level-Agreement or SLA that will guarantee you the solution
you desire. For a startup company, the process of signing up with a hosted PBX
provider can be extremely easy. In fact, it will take as little as 15 min. for
you to get started today. You can even reuse your existing PSTN phone devices
with an ATA adapter that will convert to digital signals to analog and vice
versa.
Hosted PBX systems are the future of VoIP. The
days of building one's own infrastructure and suffering from all the associated
headaches are over.
