Smart Voip : Arkadin Extends Value of its Hosted Unified Communications Services with Clarity Connect Contact Center

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Arkadin unveiled new contact center functionality for the Arkadin Total Connect Unified Communications service. The market leading Clarity Connect contact center solution provides call center agents greater flexibility in managing their operations and in collaborating with customers. Arkadin Total Connect is a complete UC ecosystem based on Microsoft Skype for Business technology and integrated with Arkadin’s audio conferencing.

Smart Voip: