Employees losing their smartphones is a fact
of life. If you're a large organization with thousands of workers, you can
guarantee that at least a few devices will constantly be lost or stolen on a
regular basis. If you're in a communications sensitive role such as marketing,
such a development could be devastating to your workflow at least for a short
period of time while you transfer your mobile number on to another device. But
this process can be cumbersome and if it takes place at a critical juncture,
the results could be disastrous and could put a serious dent in your business.
One of the core features of Smart voip is known as "SIP forking" that
allows a single number to be linked to multiple devices causing all of them to
ring at the same time. Users are then able to pick up whichever is closest to
them or is the most convenient. The process of adding or removing a device from
a Smart voip number is quick and can be achieved via a
simple GUI configuration screen. In today's world, everyone carries around a
multitude of devices and it doesn't make sense to have a telephone number
linked to just one of them. That's like having an e-mail ID that you can only
check on one device!
So while losing a smartphone can be incredibly
inconvenient, it need not impact your business if you're using Smart voip since you can simply reroute all calls to a
new device whether it is Internet enabled or not. If there is going to be a
little bit of a delay between losing your phone and getting a new one, you can
temporarily take all calls directed to your telephone number from an interim
device such as a PC or a tablet. In a pinch, you can even route all calls to
the phone of family member.
Ultimately, the promise of Smart voip is the ability to delink a telephone number
from any piece of hardware. Your digital identity should be able to
"float" above all the specific details and should be accessible and
usable from anywhere on the planet. After all if you don't change, why should
your telephone number do the same?
Unfortunately it appears that not all Smart voip providers support SIP forking. While doing
your research, make sure that this critical feature is available. Contact your
provider to find out how easy it is to get started without any capital
infrastructure in as little as 15 min.
