No one manages their own PSTN telephone
network. All of the heavy lifting is done elsewhere. Yet when it comes to Smart voip, some organizations like to set up their own
servers and build out their own infrastructure. It gives them a feeling that
they're in control and also allows them to customize their service to any
extent depending on their needs. This is a sound approach provided you know
what you're doing and have the capital necessary to purchase your own servers,
find a place to house them in an appropriate environment, hire a tech team to manage
them, purchase the software, update it regularly, and constantly install
security patches and implement user policies. Large corporations can integrate Smart voip infrastructure into their existing network,
but small or medium-sized businesses will almost certainly not be able to do
the job efficiently. And this is where hosted Smart
voip PBX systems come in.
The trend these days even for larger companies
is to outsource their Smart voip management to a professional third-party for a monthly fee.
This hosted PBX provider will have the necessary technical expertise to provide
quality Smart voip service. In cloud terminology, this is a
"SaaS" service. It's not difficult to imagine once you compare it to
a hosted e-mail service like Gmail. Someone else does the hard work, and all
you need is an Internet connection.
One of the great things about Smart voip is how easy it is to get started. You can use
it with a variety of devices such as a regular PC, a smartphone, a tablet, and
even traditional land lines once they are hooked up to an ATA adapter to
convert their digital signals into analog and vice versa. If you want to try
out Smart voip, you can do so with literally no capital
expenditure and with no commitment. You can test out various Smart voip services in a small constrained environment
by porting over an existing mobile number that is used by a non-critical part
of your business process. Once you find one you like, you can slowly expand the
rollout to more and more individuals and departments.
This is possible with a hosted Smart voip system because you don't own any of the
infrastructure yourself. You can afford to pick and choose and take your own
time to get it just right. The only difficulty will probably be choosing a
service provider to work with since there are so many of them. Unlike with the
PSTN phone system, Smart voip is not an oligopoly. It's a free market, and
choice is abundant.